The Thailand Digital Arrival Card (TDAC) raises many questions for first-time and returning visitors. This comprehensive FAQ covers the most common questions about the TDAC system, from basic registration queries to specific scenarios for different types of travelers. Whether you are a tourist, business traveler, or long-term resident, you will find answers here.
General Questions
What exactly is the TDAC?
The TDAC (Thailand Digital Arrival Card) is an online form that replaces the traditional paper-based TM6 arrival card for international travelers entering Thailand. It collects your personal information, travel details, accommodation address, and a health declaration. The TDAC is managed by the Thai Immigration Bureau and must be completed before you arrive in Thailand.
Is the TDAC a visa?
No. The TDAC is not a visa and does not authorize your entry into Thailand. It is a pre-arrival registration requirement that exists alongside your visa, visa exemption, or visa on arrival. You still need the appropriate visa or entry permission to enter the Kingdom.
Who needs to complete the TDAC?
All non-Thai nationals must complete the TDAC before entering Thailand. This includes tourists, business travelers, long-term residents, transit passengers, digital nomad visa holders, and Thailand Privilege Visa members. Children and infants also need a TDAC, submitted by their parent or guardian.
How much does the TDAC cost?
The TDAC is completely free. There is no fee for registration or submission. Be cautious of unofficial websites that may charge fees for TDAC assistance – always use the official site at tdac.immigration.go.th.
Where do I submit the TDAC?
You submit the TDAC on the official Thai Immigration Bureau website at tdac.immigration.go.th. Click “Arrival Card” to start a new registration. The site is available in English, Chinese, Japanese, Korean, and Russian.
Timing and Validity
How far in advance can I submit the TDAC?
You can submit your TDAC up to 3 days (72 hours) before your arrival date in Thailand, including the arrival date itself. For example, if you arrive on July 15, you can submit starting July 12. Submitting earlier than 3 days will result in the form not being valid for your entry.
How long is my TDAC valid?
Your TDAC is valid from the time you submit it until you arrive in Thailand. It is valid for a single entry only. Once you enter Thailand using that TDAC, it cannot be reused. You must submit a new TDAC for every subsequent entry.
Can I use the same TDAC for multiple entries?
No. Each TDAC is valid for one entry only. Every time you enter Thailand – whether returning from a day trip to Cambodia or coming back from a holiday abroad – you must submit a new TDAC.
What if I miss my flight and arrive on a different date?
If your arrival date changes, you should update your TDAC using the “Update Arrival Card” function, or submit a new form with the correct arrival date. The TDAC must reflect your actual arrival date.
Registration Process
What information do I need to provide?
The TDAC requires four categories of information:
- Personal details: Name, passport number, nationality, date of birth, gender, occupation, phone number, email
- Travel details: Arrival date, departure date, flight number, country of embarkation, mode of travel
- Accommodation: Hotel name, full address including province, district, sub-district, postal code
- Health declaration: Countries visited in past 14 days, symptoms, Yellow Fever vaccination status
Can I submit the TDAC on my phone?
Yes. The TDAC website is mobile-friendly and works well on smartphones and tablets. Many travelers complete the form on their phone at the airport or while traveling. Just make sure you have a stable internet connection.
Can someone else submit the TDAC on my behalf?
Yes. The TDAC system allows group submissions, so a travel companion, family member, or travel agent can submit the form on your behalf. They will need your passport details and travel information.
Is the TDAC available in my language?
The TDAC platform currently supports five languages: English, Chinese, Japanese, Korean, and Russian. The Thai Immigration Bureau may add more languages in future updates.
After Submission
What do I receive after submitting the TDAC?
After successful submission, you receive a confirmation page with a QR code and an email confirmation (if you provided an email address). The QR code is what you show to immigration officers when you arrive in Thailand.
Do I need to print the TDAC confirmation?
No, printing is not required. You can show the QR code on your phone to the immigration officer. However, carrying a printed copy as a backup is recommended in case of phone issues, dead battery, or connectivity problems.
Is my personal data secure?
Yes. The TDAC system complies with Thailand’s Personal Data Protection Act (PDPA). Your data is only accessible to relevant immigration and border security authorities and is not shared with third parties for commercial purposes.
Making Changes
What if I make a mistake on my TDAC?
You have two options depending on which field contains the error:
- Update your existing form: Use the “Update Arrival Card” function on the TDAC website. You can change most fields including flight number, accommodation address, and travel dates.
- Submit a new form: If the error is in an unchangeable field (name, passport number, nationality, date of birth), you must submit a completely new TDAC.
Which fields cannot be changed after submission?
The following fields are locked after submission and cannot be updated:
- Full name
- Passport number
- Nationality
- Date of birth
If you need to correct any of these, submit a new TDAC form. The system will use the latest valid submission.
What if my flight or hotel changes after I submit?
You can update your flight number, travel dates, and accommodation details using the “Update Arrival Card” function. Make sure all information is accurate before you arrive in Thailand.
Specific Situations
Do I need the TDAC if I have a re-entry permit?
If you hold a valid Thai re-entry permit, you may be exempt from the TDAC requirement. Check with the Thai Immigration Bureau or your nearest Thai embassy for the latest rules regarding re-entry permit holders.
I am only transiting through Thailand. Do I need a TDAC?
If you pass through Thai immigration (i.e., you leave the international transit area), you need a TDAC. If you remain in the international transit zone and do not pass through immigration, you may not need one. Confirm with your airline.
Do children and babies need a TDAC?
Yes. Every traveler, regardless of age, needs a TDAC. Parents or guardians can submit forms on behalf of their children using the group registration feature. You will need each child’s passport details.
I am arriving by land from Cambodia or Laos. Do I need a TDAC?
Yes. The TDAC requirement applies to all modes of entry – air, land, and sea. If you are crossing a land border, you must still complete the TDAC online before arriving at the border checkpoint.
What if I have no internet access before my trip?
You need internet access to complete the TDAC. Options include using airport Wi-Fi, a local SIM card, or asking your hotel or travel agent to help. Some travelers complete the form at the departure airport using free Wi-Fi.
Technical Issues
The TDAC website is not loading. What should I do?
Try the following: clear your browser cache, try a different browser (Chrome is recommended), disable any VPN you may be using, or try again later. If the problem persists, contact the TDAC support team at [email protected].
I did not receive a confirmation email. Is my TDAC valid?
The confirmation email is not required for your TDAC to be valid. As long as you received the QR code confirmation page after submission, your TDAC is registered. Check your spam folder if you cannot find the email.
What happens if I arrive without a completed TDAC?
If you arrive in Thailand without a completed TDAC, you will be required to fill one out at the border before being allowed through immigration. This will cause significant delays to your entry process. It is strongly recommended to complete the TDAC before your trip.
For a complete guide to the TDAC system, visit our TDAC Thailand Complete Guide. Tourists can find specific requirements in our TDAC Tourist Requirements article.